Break the code of Silence
   




Target Audiences for All Topics

School Board members

District Administrators

School Administrators

Security Personnel

Faculty

School Bus Drivers

Staff

State Administrators

Staff Development Specialist

  Bus Driver & Attendant On-line Courses
 

Dr. Nancy Blackwelder

There are two kinds of Administrators.

Those who have had a crisis....

And those who will.
 


  • It is invaluable as remediation for drivers or attendants having difficulty with student management issues, and/or
  • Employees who miss the annual state required continuing education program.
  • There is an “Are You There?”, function that prohibits jumping ahead or walking away from the computer. 
  • Employees can take the course on their down time or at home. 
  • They can stop at any time and return to the place they left off.
  • There are quizzes that must be passed with 80% minimum proficiency.
  • Upon completion of the course, participants can print a certificate that can be included in their file as evidence of participation.
  • Accepts all major credit cards, or fax a purchase order to 727-362-1984 along with your email address and a code will be mailed to you that allows access to the course.



Crisis Management on the School Bus

This is a 3- hour course including crisis management, concealed weapons, displayed weapons, warning signs, hostage situations, and dealing with angry people.

The course costs $24.95 per participant.

Learning Objectives

Participants will:

    • Understand the importance of their role as an educator, teaching social skills.
    • Understand the importance of Critical Incident Stress Management Plan for school employees to include; Pre-incident education, CISD team for employees, on-scene support services, CISD defusings, CISD debriefings, spouse debriefings, crisis intervention training for all employees, community outreach initiatives, and follow-up services.
    • Understand the warning signs of a student who may exhibit violent behavior.
    • Understand those items of a crisis plan that should be planned ahead of time, to include; CISD management plans, insurance coverage, crisis codes, telephones, mental health community, law enforcement, media, backup for critical duties, first aid,
    • Understand those items of a crisis plan that should speak to the response to a crisis, to include; duties of the crisis response team, CISD defusings, CISD debriefings, emergency contact information, rumor control, and follow up.
    • Understand key elements of violence prevention, to include; responsibilities of district administrators, school administrators, teachers, support staff, parents and students.
    • Learn what is expected of them if there is a concealed or displayed weapon on the bus.
    • Learn the warning signs of a student who has the potential to become violent.
    • Learn where students can conceal weapons.
    • Be exposed to different types of items that one may not recognize as a weapon.
    • Increase their effectiveness when dealing with angry people through a better understanding of anger, that of others and one's own.
    • Have the confidence and skills to defuse situations before they become much larger problems for you and your organization.
    • Learn cognitive vs. visceral questioning as a technique to calm angry people.
    • Understand how body language, verbal and para-verbal behavior affect angry encounters.
    • Understand techniques of empathetic, feigned confusion, paradox/unexpected, surprise comment, verbal control, and withdrawal responses.
    • Understand causes of stress, affects of stress and stress busters.
    • Take an anger self-assessment test.
    • Understand the nature of anger, dealing with anger, and strategies to keep anger at bay.
    • Learn what actions are recommended if the bus is ever taken hostage.
    • Learn survival techniques that give you the best chance of a positive outcome.
    • Learn active listening skills
    • Learn on-board procedures that give you the best chance of a positive outcome.

Evaluation:

    • Chapter Quizzes


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