

Target Audiences for All Topics
School Board members
District Administrators
School Administrators
Security Personnel
Faculty
School Bus Drivers
Staff
State Administrators
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Bus Driver & Attendant On-line Courses |
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Dr.
Nancy Blackwelder

There are two kinds of
Administrators.
Those
who have had a crisis....
And
those who will.
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- It is invaluable as remediation for drivers or attendants having difficulty with student management issues, and/or
- Employees who miss the annual state required continuing education program.
- There is an “Are You There?”, function that prohibits jumping ahead or walking away from the computer.
- Employees can take the course on their down time or at home.
- They can stop at any time and return to the place they left off.
- There are quizzes that must be passed with 80% minimum proficiency.
- Upon completion of the course, participants can print a certificate that can be included in their file as evidence of participation.
- Accepts all major credit cards, or fax a purchase order to 727-362-1984 along with your email address and a code will be mailed to you that allows access to the course.
Crisis Management on the School Bus
This is a 3- hour course including crisis management, concealed weapons, displayed weapons, warning signs, hostage situations, and dealing with angry people.
The course costs $24.95 per participant.
Learning Objectives
Participants will:
- Understand the importance of their role as an educator, teaching social skills.
- Understand the importance of Critical Incident Stress Management Plan for school employees to include; Pre-incident education, CISD team for employees, on-scene support services, CISD defusings, CISD debriefings, spouse debriefings, crisis intervention training for all employees, community outreach initiatives, and follow-up services.
- Understand the warning signs of a student who may exhibit violent behavior.
- Understand those items of a crisis plan that should be planned ahead of time, to include; CISD management plans, insurance coverage, crisis codes, telephones, mental health community, law enforcement, media, backup for critical duties, first aid,
- Understand those items of a crisis plan that should speak to the response to a crisis, to include; duties of the crisis response team, CISD defusings, CISD debriefings, emergency contact information, rumor control, and follow up.
- Understand key elements of violence prevention, to include; responsibilities of district administrators, school administrators, teachers, support staff, parents and students.
- Learn what is expected of them if there is a concealed or displayed weapon on the bus.
- Learn the warning signs of a student who has the potential to become violent.
- Learn where students can conceal weapons.
- Be exposed to different types of items that one may not recognize as a weapon.
- Increase their effectiveness when dealing with angry people through a better understanding of anger, that of others and one's own.
- Have the confidence and skills to defuse situations before they become much larger problems for you and your organization.
- Learn cognitive vs. visceral questioning as a technique to calm angry people.
- Understand how body language, verbal and para-verbal behavior affect angry encounters.
- Understand techniques of empathetic, feigned confusion, paradox/unexpected, surprise comment, verbal control, and withdrawal responses.
- Understand causes of stress, affects of stress and stress busters.
- Take an anger self-assessment test.
- Understand the nature of anger, dealing with anger, and strategies to keep anger at bay.
- Learn what actions are recommended if the bus is ever taken hostage.
- Learn survival techniques that give you the best chance of a positive outcome.
- Learn active listening skills
- Learn on-board procedures that give you the best chance of a positive outcome.
Evaluation:
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