• It is invaluable as remediation for drivers or attendants having difficulty with student management issues, and/or
• Employees who miss the annual state required continuing education program.
• There is an “Are You There?”, function that prohibits jumping ahead or walking away from the computer. 
• Employees can take the course on their down time or at home. 
• They can stop at any time and return to the place they left off.
• There are quizzes that must be passed with 80% minimum proficiency.
• Upon completion of the course, participants can print a certificate that can be included in their file as evidence of participation.
• Accepts all major credit cards, or fax a purchase order to 727-362-1984 along with your email address and a code will be mailed to you that allows access to the course.

Crisis Management on the School Bus

This is a 3- hour course including crisis management, concealed weapons, displayed weapons, warning signs, hostage situations, and dealing with angry people.

The course costs $24.95 per participant.

Learning Objectives

Participants will:

• Understand the importance of their role as an educator, teaching social skills.
• Understand the importance of Critical Incident Stress Management Plan for school employees to include; Pre-incident education, CISD team for employees, on-scene support services, CISD defusings, CISD debriefings, spouse debriefings, crisis intervention training for all employees, community outreach initiatives, and follow-up services.
• Understand the warning signs of a student who may exhibit violent behavior.
• Understand those items of a crisis plan that should be planned ahead of time, to include; CISD management plans, insurance coverage, crisis codes, telephones, mental health community, law enforcement, media, backup for critical duties, first aid,
• Understand those items of a crisis plan that should speak to the response to a crisis, to include; duties of the crisis response team, CISD defusings, CISD debriefings, emergency contact information, rumor control, and follow up.
• Understand key elements of violence prevention, to include; responsibilities of district administrators, school administrators, teachers, support staff, parents and students.
• Learn what is expected of them if there is a concealed or displayed weapon on the bus.
• Learn the warning signs of a student who has the potential to become violent.
• Learn where students can conceal weapons.
• Be exposed to different types of items that one may not recognize as a weapon.
• Increase their effectiveness when dealing with angry people through a better understanding of anger, that of others and one's own.
• Have the confidence and skills to defuse situations before they become much larger problems for you and your organization.
• Learn cognitive vs. visceral questioning as a technique to calm angry people.
• Understand how body language, verbal and para-verbal behavior affect angry encounters.
• Understand techniques of empathetic, feigned confusion, paradox/unexpected, surprise comment, verbal control, and withdrawal responses.
• Understand causes of stress, affects of stress and stress busters.
• Take an anger self-assessment test.
• Understand the nature of anger, dealing with anger, and strategies to keep anger at bay.
• Learn what actions are recommended if the bus is ever taken hostage.
• Learn survival techniques that give you the best chance of a positive outcome.
• Learn active listening skills
• Learn on-board procedures that give you the best chance of a positive outcome.

Evaluation:

• Chapter Quizzes

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